The VA Is Trying to Reach Female Veterans About Their Health Care
[Military.com, 2/28/19] The Department of Veterans Affairs has called more than 1.2 million female veterans nationwide to explain their benefits and provide information on health services available at the department — part of an effort to close the gap between male and female veterans who go to the VA for medical care.
The little-known Women Veterans Call Center was established in 2013 to provide information to callers on services available to female veterans at the VA. In the past seven months, it has received 79,700 calls for information.
But it also provides outreach, personally speaking to or leaving voicemail messages for 632,000 female veterans, helping drive an increase in enrollment from roughly 256,000 female vets in 2005 to nearly 500,000 in 2018.
Still, the VA must do more to bring female veterans through the door, said Dr. Patricia Hayes, the VA’s chief consultant for women’s health services, during a House Appropriations Subcommittee on Military Construction, Veterans Affairs and Related Agencies hearing Thursday.
Female veterans continue to use VA health facilities at significantly lower rates than men, Hayes said, and while enrollment has risen, the gaps need to be addressed………..
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